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External Customer KB > General > OneLogin Supported Platforms and Standards
OneLogin Supported Platforms and Standards
Article: KB0010383 Published: 03/24/2022 Last modified: 03/24/2022

This article lists all of the web browsers and mobile platforms OneLogin supports and the minimum software versions and hardware requirements for each.  It also lists hardware and operating system requirements for the latest versions of our Active Directory Connector, Lightweight Directory Access Protocol (LDAP) Directory Connector, OneLogin Desktop, and mobile apps, along with the most common authentication and provisioning standards that OneLogin supports.

Active Directory System Requirements

Active Directory Connector 5

  • Windows Server 2012, 2016, or 2019
    Note: Active Directory Connectors can be installed on Windows Server 2012 R2+, they also support domain controllers running on earlier versions of Windows Server. Don't attempt installation in FIPS compliance mode; the installation will succeed, but startup aborts with an error in ADC.LOG
  • .NET Framework 4.5.1 and up
  • Processor: Pentium 4 or better
  • RAM: 512MB
  • Disk space: 120MB, configurable to less than 50
  • Outbound TCP Port 443 from the server running the connector to the IP address ranges listed in OneLogin Domains and IP Addresses.

LDAP Connector System Requirements

  • 1 GB Available hard drive space (including logs)
  • Oracle Java Runtime (JRE) 8
  • CPU and RAM requirements depend on the number of users in your LDAP directory and on the resources used by other programs running on the host machine.

    The following table provides general guidelines for dedicated physical hosts or virtual machines:

    #LDAP Users vCPU RAM
    < 5000 2 2 GB
    < 100,000 4 4GB
    < 1,000,000 8 8 GB
    > 1,000,000 16 16 GB
    > 2,000,000 32 16 GB

    A virtual CPU (vCPU) is a single hyperthread within a physical central processing unit (CPU). For example: A two core CPU with one hyperthread per core has 2 vCPU. A two core CPU with two hyperthreads per core has 2 x 2 = 4 vCPU.

    If your host system is running other resource-intensive services (like the LDAP server itself), you may need to adjust resources upward after load testing and monitoring the synchronization of your LDAP users to a OneLogin test directory.

  • Java Cryptography Extension (JCE) Unlimited Strength Jurisdiction Policy Files
    OneLogin's LDAP connector uses a security algorithm for authenticating users that the default JRE doesn't allow. You can get these policy files at:

    http://www.oracle.com/technetwork/java/javase/downloads/jce8-download-2133166.html

    Download the JCE policy files and follow the JCE installation instructions in the README file included with the download.

OneLogin Desktop System Requirements

Mac Desktop

  • macOS X 10.14 and above (Mojave and above) with Swift 5 Runtime Support installed (the support libraries are included in the OS starting with macOS Mojave 10.14.4)
  • Device cannot be joined to an Active Directory domain
  • Browsers: Chrome or Safari are required to use the certificate to provide access to the OneLogin portal or SP-initiated SSO without having to reauthenticate

Note: OneLogin Desktop doesn't support MacOS Monterey at this time.

Windows Desktop

  • Windows 10 and 11, 64-bit
  • Device cannot be joined to an Active Directory domain
  • Browsers: The latest versions of Chrome, Internet Explorer, or Edge are required to use the certificate to provide access to the OneLogin portal or SP-initiated SSO without having to reauthenticate.

Mobile Operating Systems

 

  iOS Android
App OneLogin Protect / OneLogin Portal OneLogin Protect / OneLogin Portal  
Required OS version iOS 11.0 or later Android 5.0 or later
Devices All devices that support iOS 11.0 or later.  All devices that support Android 5.0 or later

Note: MSFT Teams and other MSFT apps may experience issues with iPad running iOS 13.0 and earlier due to compatibility issues with Safari 12 and below. Microsoft recommends using their native iOS application on those devices.

Web Browsers

Use OneLogin on most modern web browsers. The browsers listed below exhibit consistent and supported functionality, including support for the OneLogin web browser extension.

Chrome: min 54, tested and optimized for Windows & macOS. 

Firefox: min 50, tested and optimized for Windows & macOS. 

Safari: min 10.1, tested and optimized for macOS.

Microsoft Edge: min 39.14901 or above

Protocols and Standards

  • SAML 1.1 and 2.0
  • WS-Federation 2005
  • SCIM 1.1 and 2.0
  • OAuth 1.0 and 2.0
  • OpenID Connect 1.0
  • JSON Web Token (JWT)
  • Integrated Windows Authentication (IWA)

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