This article lists all of the web browsers and mobile platforms OneLogin supports and the minimum software versions and hardware requirements for each. It also lists hardware and operating system requirements for the latest versions of our Active Directory Connector, Lightweight Directory Access Protocol (LDAP) Directory Connector, OneLogin Desktop, and mobile apps, along with the most common authentication and provisioning standards that OneLogin supports.
Note: We do not support access from anonymous IP addresses.
Active Directory System Requirements
Active Directory Connector 5
LDAP Connector System Requirements
- 1 GB Available hard drive space (including logs)
- Oracle Java Runtime (JRE) 8
- CPU and RAM requirements depend on the number of users in your LDAP directory and on the resources used by other programs running on the host machine:
# of LDAP Users
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vCPU
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RAM
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< 5000
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2
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2 GB
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|
< 100,000
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4
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4 GB
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|
< 1,000,000
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8
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8 GB
|
|
> 1,000,000
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16
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16 GB
|
|
> 2,000,000
|
32
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16 GB
|
A virtual CPU (vCPU) is a single hyperthread within a physical central processing unit (CPU). For example: A two core CPU with one hyperthread per core has 2 vCPU. A two core CPU with two hyperthreads per core has 2 x 2 = 4 vCPU.
If your host system is running other resource-intensive services (like the LDAP server itself), you may need to adjust resources upward after load testing and monitoring the synchronization of your LDAP users to a OneLogin test directory.
- Java Cryptography Extension (JCE) Unlimited Strength Jurisdiction Policy Files. OneLogin's LDAP connector uses a security algorithm for authenticating users that the default JRE doesn't allow. You can get these policy files here. Download the JCE policy files and follow the JCE installation instructions in the README file included with the download.
OneLogin Desktop System Requirements
Mac Desktop
- The latest version of OneLogin Desktop (3.2.2) is compatible with the following macOS versions:
- Ventura (13.x.x)
- Monterey (12.x.x)
- Big Sur (11.x.x)
Earlier versions of OneLogin Desktop are not compatible with macOS Monterey or later.
Swift 5 Runtime Support is required and included in macOS from Mojave on.
- Device cannot be joined to an Active Directory domain
- Chrome or Safari are required to use either the PKI certificate or the OneLogin Desktop certificate to provide access to the OneLogin portal or SSO-enabled apps without having to reauthenticate.
Windows Desktop
- Windows 10 and 11, 64-bit
- Device cannot be joined to an Active Directory domain
- The latest versions of Chrome or Edge are required to use the certificate to provide access to the OneLogin portal or SP-initiated SSO without having to reauthenticate
Mobile Operating Systems
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iOS
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Android
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App
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OneLogin Protect / OneLogin Portal
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OneLogin Protect / OneLogin Portal
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Required OS version
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iOS 13.0 or above
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Android 5.0 (Lollipop) or above
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Devices
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All devices that support iOS 13.0 or later
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All devices that support Android 5.0 or later
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Note: MSFT Teams and other MSFT apps may experience issues with iPad running iOS 13.0 and earlier due to compatibility issues with Safari 12 and below. Microsoft recommends using their native iOS application on those devices.
Web Browsers
Use OneLogin on most modern web browsers. The browsers listed below exhibit consistent and supported functionality, including support for the OneLogin web browser extension.
- Chrome: min 54, tested and optimized for Windows & macOS
- Firefox: min 50, tested and optimized for Windows & macOS
- Safari: min 10.1, tested and optimized for macOS
- Microsoft Edge: min 39.14901 or above
Protocols and Standards
- SAML 1.1 and 2.0
- WS-Federation 2005
- SCIM 1.1 and 2.0
- OAuth 1.0 and 2.0
- OpenID Connect 1.0
- JSON Web Token (JWT)
- Integrated Windows Authentication (IWA)
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