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External Customer KB > General > Authenticating with Yubico
Authenticating with Yubico
Article: KB0010659 Published: 04/22/2024 Last modified: 04/22/2024

This article explains how to set up Yubico YubiKey as an authentication factor and use it to access OneLogin. YubiKeys are USB keys that generate one-time passwords.  

Prerequisites:

  • You must have a Yubico Yubikey 4, 4 Nano, or 5 series.  
  • Your administrator must have configured Yubico as an authentication factor for your user policy.

 

 


 

Begin by signing in to your OneLogin user portal. If you're signing in for the first time and your security policy requires multi-factor authentication, you'll be prompted to register a factor. Otherwise, you can add a security factor by going to Security Factors in your user profile. When prompted, select the YubiKey factor.

When prompted, insert the YubiKey into your workstation and press the button. This injects the YubiKey ID into the device registration pane.

If setup completed successfully, YubiKey now appears in your list of configured Security Factors. Depending on the rules set by your security policy, you may be prompted to authenticate each time you access OneLogin, or only under certain circumstances, such as when you're signing in from an unknown browser.

Select Security Factor popup with YubiKey highlighted
Troubleshooting
Don't see YubiKey in your list of possible factors?

If YubiKey doesn't appear in the list of available security factors, your organization either hasn’t configured it for multi-factor authentication (MFA), or they've configured it but haven't assigned it to your user policy. Contact your administration for more information.


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